HQD - SOUR APPLE ICE

Our committed delivery time is up to 14 days (unless otherwise stated for the shipping method).

Delivery times are calculated in business days, i.e. Sunday to Thursday, excluding the day the order is shipped, Fridays, Saturdays, and holidays and holiday eves.

That said, our customer service team will do its best to get your order to you sooner.

On average, products arrive within a week.

Products may be returned within 14 days of receipt, provided the packaging has not been opened or damaged, the product has not been used and it is in perfect working condition.

A product whose packaging has been opened or that has been used cannot be returned; it is covered by service and warranty as defined in this agreement.

After the product is inspected by a company representative who confirms that the customer has met the conditions of the return policy, we will refund the customer the full price of the returned product, less the shipping fee.

All products can be returned except e-liquids! E-liquids require careful storage at a temperature not exceeding 28 degrees Celsius. Since e-liquids are made from food-industry raw materials, the company cannot take responsibility for improper storage by the customer.